App Help: Known Issues

Landscape View on iPad

My Wellness Coach is not designed for use in landscape orientation on the iPad, and important on-screen elements will be missing from view in landscape orientation. Please hold your device in portrait orientation to use MWC. Future releases will lock the screen orientation in portrait.

Issues with iOS: App crash upon opening

If your operating software is before iOS 12.0, please update your operating software on your device. You may need to reinstall. If your device is older, it may not allow you to update your software anymore.

Goal Summary/Action Step Summary PDF Filename

The filename for your goal summary or action step summary will not be unique to the goal or action step. You can rename the file to something more descriptive if you wish.

Goal Summary/Action Step Summary PDF for Print/Email sometimes takes a long time to load

You may see a screen with a blank title bar and large white area while the summary PDF loads. Please wait for a few seconds while this is happening. If the summary still does not load, force quit the app and relaunch it. You should be returned to the summary screen where you can try again.


Minimum Requirements

Droid Devices
Requires Android 4.1 and up

Apple Devices
Requires iOS 12.4 or later. Compatible with iPhone, iPad, and iPod touch.


Need Help?

For any technical issues or questions, please email UACIM-AppSupport@list.arizona.edu.